Privacy Policy
litharionvos Financial Education Platform
litharionvos.com
Effective Date: January 15, 2025
Last Updated: January 15, 2025
1. Introduction and Scope
litharionvos operates as an educational platform focused on budget essentials and financial literacy. We're based in Hobart, Tasmania, and our services are primarily designed for Australian residents seeking to improve their financial knowledge and budgeting skills.
This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform. We take your privacy seriously and comply with the Australian Privacy Principles under the Privacy Act 1988 (Commonwealth) and related Australian privacy legislation.
2. Information We Collect
Personal Information
When you register for our educational programs or contact us, we may collect:
- Full name and preferred contact details
- Email address and phone number
- Residential address (primarily for Australian residents)
- Date of birth and employment status (for educational program eligibility)
- Educational background and financial experience level
- Payment information for course fees
Technical Information
Our website automatically collects certain technical data to improve your experience:
- IP address and general location data
- Browser type, version, and operating system
- Pages visited and time spent on our platform
- Referring websites and search terms used
- Device information and screen resolution
3. How We Use Your Information
Your personal information helps us provide quality educational services and maintain communication with our students. Here's how we use the data we collect:
Primary Uses:
- Processing applications for our educational programs
- Sending course materials and educational updates
- Providing customer support and responding to inquiries
- Processing payments and maintaining financial records
- Improving our educational content and platform functionality
We also use aggregated, non-identifying data to understand how our platform is used and to develop new educational content that better serves our students' needs.
4. Data Sharing and Third Parties
We limit data sharing to essential service providers and never sell your personal information to third parties. Our approach to data sharing includes:
Educational Partners
We may share relevant information with certified financial educators or guest instructors who contribute to our programs, always with appropriate confidentiality agreements.
Payment Processors
Financial information is shared securely with payment processing services to handle course fees and related transactions.
Technical Service Providers
Website hosting, email services, and platform maintenance require limited data sharing with trusted technical partners.
Legal Requirements
We may disclose information when required by Australian law or to protect the rights and safety of our students and staff.
5. Data Retention and Storage
We retain your information for different periods depending on the type of data and legal requirements:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Student Records | 7 years after course completion | Educational compliance and certification records |
| Financial Records | 7 years after transaction | Tax and accounting requirements |
| Marketing Communications | Until you opt out | Ongoing educational updates and course announcements |
| Website Analytics | 26 months | Platform improvement and user experience optimization |
| Support Communications | 3 years | Service improvement and issue resolution |
All data is stored securely within Australia or with approved cloud services that meet Australian data protection standards.
6. Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights promptly and effectively.
Access and Correction
You can request access to the personal information we hold about you and ask for corrections if any details are inaccurate or outdated. We'll provide this information within 30 days of your request, and corrections will be made promptly once verified.
Data Portability
If you want to transfer your educational records to another provider, we can provide your data in a commonly used electronic format. This includes your course completion certificates and learning progress records.
Deletion Requests
You can request deletion of your personal information, though we may need to retain certain records for legal compliance. We'll explain what can be deleted and what must be retained, along with the reasons for any retention.
7. Security Measures
Protecting your information is a priority for us. We implement multiple layers of security to safeguard your data:
Technical Safeguards:
- SSL encryption for all data transmissions
- Regular security updates and vulnerability assessments
- Access controls limiting staff access to necessary information only
- Secure backup systems with encryption at rest
- Multi-factor authentication for administrative accounts
Our staff receive regular training on privacy protection and data security. We also conduct annual reviews of our security practices and update our procedures as needed to maintain strong protection standards.
8. Cookies and Tracking
Our website uses cookies to improve your experience and provide personalized content. We use essential cookies for platform functionality and optional cookies for analytics and user experience enhancement.
You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.
9. International Data Transfers
While we primarily store data within Australia, some technical services may involve data processing in other countries. When this occurs, we ensure appropriate safeguards are in place and that the overseas recipients provide adequate privacy protection comparable to Australian standards.
Any international transfers comply with Australian privacy law requirements, and we maintain records of such transfers for transparency and compliance purposes.
10. Children's Privacy
Our educational programs are designed for adults (18 years and older). We don't knowingly collect personal information from children under 18. If we become aware that we've collected information from someone under 18, we'll take steps to delete that information promptly.
Parents or guardians who believe their child has provided information to us should contact us immediately so we can address the situation appropriately.
11. Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. Significant changes will be communicated to current students via email, and the updated policy will be posted on our website with a new effective date.
We encourage you to review this policy periodically, especially before sharing new information with us or enrolling in additional programs.
12. Complaints and Resolution
If you have concerns about how we handle your personal information, please contact us first so we can work to resolve the issue. We take all privacy complaints seriously and will investigate thoroughly.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which oversees privacy law compliance in Australia.
Contact Us About Privacy
litharionvos Financial Education
Level 2/162 Macquarie St
Hobart TAS 7000, Australia
Email: info@litharionvos.com
Privacy Email: privacy@litharionvos.com
We aim to respond to privacy inquiries within 5 business days and resolve complaints within 30 days.